Thunderbird Community Forum

Hello, I've been trying to figure out why my TB program has stopped responding to the email button on my Logitech K270 keyboard. It calls up the Windows Mail 8, but not TB. Everything else on the keyboard works fine, but it will not call up the TB program. I've tried various settings in SetPoint, 6.9, but it won't work. I've tried contacting Logitech, but so far, they've been no help, so I'm hoping somebody here, has run into the same thing, and figured it out. I mean, why would the button work for Windows Mail, but not TB?

Thanks in advance.

I have been trying to connect. I just verified that I followed the directions in:

https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202

I am getting a message I do not see being referenced here. TB is telling me:

"The current command did not succeed. The mail server for account ray@ganymede.org responded: User is authenticated but not connected."

Authenticated but not connected? What the heck?

I have talked to godaddy support several times. They keep saying "You will have to contact the email provider." But they are the email provider. So, any suggestions?

My account is ray@ganymede.org, I am trying to connect to outlook.office365.com and I have the security and authentication all, I believe, set correctly.

Erg. :--(

I am running Thunderbird snap 128 esr on Ubuntu 24.4. A few days ago the usual alert popped up advising me that a new version of Thunderbird was available. I duly closed the programme, waited a little while and then reopened it. But on checking I found that it was still stuck on 128.4.2, while the release notes say that the latest version is 128.4.4. Yesterday the alert appeared again. I again closed and opened the programme but found it to be still on 12.4.2. The same thing happened again today. Any idea why Thunderbird is apparently not updating? NB: Each day the alert is reducing by one the number of days in which it says Thunderbird will be automatically updated.

How to Enable Delete Confirmation Dialog Box in Thunderbird email Trash on Linux system.

My Thunderbird was set up to do this and worked fine until today when I somehow double clicked the mouse and the system eliminated that check before deleting. Please help me restore it and be simple and concrete in instruction because I am not tech-savvy.

Thank you

Hello Folks Incoming email is posted directly to my Trash folder and not to my Inbox on my Thunderbird program. Can anyone help me with this problem please? Terry O 2shea@email.com

So this is the second time that trying to empty my Trash folder, has resulted in my entire inbox just emptying ... I know I clicked " Empty Trash" Why would this happen ? Is there any way to recover the lost emails ? I can't find any control to reverse the process

Please let me know what happened .... and why ... and if I cam recover them ... and how to make sure this never happenes again

Thanks for Any help !

Andy Shaffner Andy@Aabilityglass.com 303-909-8567

I now have roughly 100 email icons with no subject at the top of my screen. I have to scroll left through all of them before I get to the last 12 emails with subjects and then the inbox icon appears. When I click on a new email from the inbox, it opens and the email icon tab is all the way to the right. Now I have to scroll all the way back to the left to get to the inbox again!!. The email icon tabs cannot be deleted because the button turns light grey. Is there a solution or do I have to save the profile and uninstall Thunderbird?

trying to import my emails and folders from outlook into tbird via windows cvs file Outlook file from an old pc and need my emails. its not giving me an option to import emails just address book. if I use excel file it doesnt even see it. what do I need to do? and it keeps crashing on me

I'm using Thunderbird for desktop and android. Everything is nicely organized on my desktop. Subfolders are contained inside parent folders as they should be. However, on Android all of the subfolders are outside of the parent folder. Is there a way to fix this on Android so all of my subfolders are organized back inside the main folder?

Thank you! Tim

Hi Thunderbird Support Team,

I recently installed the latest version of Thunderbird in a Hyper-V virtual machine and encountered the following message: " Approval required Mozilla Thunderbird This app requires your admin's approval to: Read and write access to mailboxes via IMAP. Read and write access to mailboxes via POP.

Allows the app to have the same access to mailboxes as the signed-in user via POP protocol.

This is a permission requested to access your data in xx Send emails from mailboxes using SMTP AUTH. Maintain access to data you have given it access to View users' basic profile"

This was functioning with the previous version of Thunderbird, but now my IT team requires additional information about what the app is trying to do with our Office 365 environment. The approval process is crucial because some apps may introduce security risks or seek extensive access to our Office 365 resources.

Could you please provide more detailed information on the permissions requested and the specific changes in this version compared to previous versions? This will help in getting the necessary approval from our IT team.

Thank you for your assistance.

Best regards, Jenny

get this message every time I try to send an email:

Sending of the message failed. An error occurred while sending mail. The mail server responded: [VO-1] Message blocked due to spam content in the message.. Please check the message and try again.

I attempted all troubleshooting through the website to no avail.

Mail Provider - Penn Tele Data - Mozilla Firebird ISP - Blueridge Firewall - Windows Defender Anti-Virus - none OS- Windows 10 Thunderbird - version 128.4.4esr

Two strange things happened with my Thunderbird emails today, all POP3. In the folder with emails from my sister (top folder with a few hundred emails, subfolders going back to 2004 with thousands of emails), all the emails after Nov. 7 had disappeared. That could be a only a couple of dozen emails. They also disappeared from my iPhone. (Now play the Twilight Zone music).

Then there is a folder called Randy (me) with various subfolders going back as long. Many fewer emails were there. It was mostly for receiving bcc's of emails sent from my iPhone, and most of those had been moved immediately to my Sent folders. They are still there. But there still should have been hundreds of emails. Every single one, plus all the subfolders, have disappeared.

A fix I've seen here might be to rebuild the entire message database. That would only work if the messages were still there but simply not synced any more. Last time I did it I had all the messages, but the search function had become erratic. It took overnight. Given that I still have most of my emails and the search function seems to be working, I'm afraid that I could do more harm than good by rebuilding the database.

I have my entire TB profile backed up. I could use that, but then I'd lose everything in/out since 10 days ago, when I left on an extended trip to France. That would include lots of daily reporting to friends and family about the trip.

There doesn't seem to be any way to restore just one folder, which would be ideal.

Thanks for any suggestions.